Privacy Policy

Effective November 9, 2026. Adapted from the Waffo Pancake privacy policy template.

Junhao Fu ("we", "us", "our") operates GifWrench. This policy explains what personal information we collect when you use GifWrench (the "Service"), how we use, store and share it, and your rights. By using the Service you agree to this policy.

The short version: the GIF tools run in your browser, so the files you open are not uploaded to us. We do not sell your data. We handle only the information needed to run the site, provide accounts and paid plans, and answer your emails.

1. Data controller

• Controller: Junhao Fu (individual / sole trader)
• Privacy contact: support@gifwrench.com
• Data Protection Officer: not applicable

2. Information we collect

2.1 Files you process. Files you open in our tools are processed locally in your browser with WebAssembly and JavaScript. They are not uploaded to our servers and we cannot see them. If a future feature needs to upload a file, that page will say so clearly first.

2.2 Information you give us.

• Account (optional): if you create an account, your email address, name and a password (stored only as a secure hash), or the basic profile from a sign-in provider you choose.
• Purchases: our Merchant of Record, Waffo Pancake, collects your name, email, billing country and payment details. We receive your email, the product, amount, transaction ID and payment status. We never receive or store full card numbers.
• Messages: emails and support requests you send us.

2.3 Information collected automatically.

• Request logs: our host, Cloudflare, processes technical data for each request (IP address, browser user agent, URL, referring site, approximate country, time) to deliver and secure the site.
• Usage analytics: we may record aggregated page views, referring sites and country to learn which pages help people. We do not use advertising cookies.
• Cookies and local storage: a session cookie if you sign in, a language preference cookie, and tool settings stored in your own browser.

3. How we use your information

Purpose	Legal basis
Delivering and maintaining the Service	Contract performance
Accounts, payments and paid access	Contract performance
Answering support requests	Contract / legitimate interests
Billing, security and policy notices	Legitimate interests
Security and fraud prevention	Legitimate interests
Aggregated analytics to improve the Service	Legitimate interests
Tax and accounting obligations	Legal obligation

We do not send marketing emails unless you opt in.

4. Sharing and disclosure

We do not sell your personal information, including as defined under laws such as the CCPA. We share it only with service providers (Cloudflare for hosting, security and analytics; Waffo Pancake for payments, tax and fraud prevention), when the law requires it, in a business transfer with notice to you, or with your consent. Payment card data is processed only by our PCI-DSS certified processor, Waffo Pancake, and is not stored on our servers.

5. Security

All traffic uses HTTPS. Your GIF files are never transmitted to us. Passwords are hashed. Access to account and purchase records is limited to the operator. If a security incident affects your rights, we will notify you and the relevant authorities as the law requires, within 72 hours of discovery where required.

6. Retention

Data	Retention
Files you process	Not collected
Account data	While your account exists; deleted within 90 days after you ask us to delete it
Purchase records	As required for tax and accounting, typically 7 years
Support emails	2 years after the last message
Request logs and analytics	Up to 12 months, then deleted or aggregated

7. Your rights

You can ask to access, correct, delete, restrict or export your personal information, object to processing, or withdraw consent. Email support@gifwrench.com; we respond within 30 days. You may also complain to your local data protection authority.

8. International transfers

Our providers operate globally, including in the United States. International transfers rely on our providers' data processing agreements, including EU Standard Contractual Clauses where applicable.

9. Children

The Service is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

10. Changes

For material changes we give at least 15 days' notice on this page (and by email to paying customers) and update the date above.

11. Contact

Privacy and support: support@gifwrench.com. Operator: Junhao Fu. We answer within 2 business days.