Refund Policy

Short version: GifWrench paid plans are digital goods. If you ask within 7 days of purchase and have not used any Pro feature, you get a full refund. Just email us.

Eligible refunds

• 7-day refund: full refund if requested within 7 days of the charge and no Pro feature has been used on that purchase.
• Duplicate charge or billing error: always refunded in full.
• Service failure: if a Pro feature you paid for does not work and we cannot fix it within 7 days of your report, we refund the affected charge.
• Statutory rights: where the law gives you a withdrawal or refund right (for example the 14-day withdrawal right in the EU/UK), that right is preserved. For digital content it may end once you start using Pro features with your consent.

Not refundable

• Purchases where Pro features have already been used, apart from the cases above.
• Subscription periods that have already passed.
• Access ended because of a breach of our Terms of Service.

Subscriptions

Cancelling stops future renewals and you keep Pro until the end of the current period. Cancelling does not by itself refund the current period, but a renewal charge you did not intend is refundable if you ask within 7 days of that renewal and have not used Pro features since.

How to request a refund

Email support@gifwrench.com from the address you used at checkout. Include the transaction ID from your receipt and, if you like, the reason. We reply within 2 business days, and approved refunds go back to your original payment method within 5–10 business days through Waffo Pancake, our payment processor.